Transforming Your Business by

Mitchell Levy
President & CEO, ECnow.com
Author, E-Volve-or-Die.com

Moving to the Internet age means utilizing Internet technology as a catalyst to change your relationships with your customers, partners and employees to reflect the new ways you can conduct business. As companies continue to experiment and figure out how to transform themselves from the Industrial age to the Internet Age, there will be a strong need for business leadership and support. Unfortunately, most business leaders today are not prepared to successfully transform their businesses. Companies need to balance the demands placed on them today with the need to create strategies and processes that will transform them for tomorrow. CRM and the customer will be a key focus of this tutorial as we:

COVER THE FOLLOWING, PLUS MORE:

• Strategic Planning (vision, goals, metrics)
  
• Business Models (migration of supply/value chains into value Webs, outsourcing, experimentation, B2B, B2C, B2B2C, P2P, A2A, etc.)
  
• Business Processes (sales force automation, customer forums, auto stocking, collaborative engineering, POS information, case and service level management, etc.)
  
• Business Tools (metrics setting, customer stratification, etc.)
  
• Organizational Alignment and Future Predictions.
  

GUARANTEE:

• You will take away new ideas, strategies and models you can use to help transform your business to one that acts under the tenets of the Internet Age and survives in the long-term.

SYLLABUS:

This interactive tutorial lead by E-Commerce Management expert, pundit and author of E-Volve-or-Die.com will cover the following:

• The Value Equation you can use to Drive your Strategy & Business Models for the 21st Century
  
• Overview of What's Happening in the Industry Today and
• Predictions for the rest of the year
  
• Strategic Planning for the Business covering Vision (30-second pitch), Corporate Goals & Metrics that then drive the detailed Roadmap
  
• Organizational Alignment
  
• Business models
  
• Business Processes including the Need-to-Satisfaction and
• Supply/Value Chain Process each of which are comprised of over 20 processes
  
• How functions within corporations are deploying and managing e-business, some of the applications being addressed and the tools being used including Microsoft Site Server, IBM, PeopleSoft, Oracle, Vignette, Open Market, Broadvision, Brigade, Firepond, Siebel, Kana, eGain, Yantra, I2, Manugistics, UPS, Fedex, Ariba, CommerceOne, JD Edwards, SAP, Baan, plus others
  

WHO SHOULD ATTEND:

• Executive Management
• General Management
• IT Management and Professionals
• Sales & Marketing Management
• Customer Support Management
• Operations Management
• Business Owners
• Internet and Management Consultants

FACILITATOR:

Mitchell Levy, is President and CEO of ECnow.com, an e-commerce management consulting company helping companies transition its employees, partners and customers to the Internet age through off-the-shelf and customized on-line and on-ground training. He is the author of E-Volve-or-Die.com, author of The Value Framework™, Executive Producer of ECMgt.com, an on-line E-Commerce Management (ECM) eZine, Chair of comdex.biz at Comdex Fall, the Founder and Program Consultant of the premier San Jose State E-Commerce Management Certificate Program, Chairman of the Pay-per-Performance PR Agency Media Attention Now and the on-line learning content production company Transition Learning. Mr. Levy was at Sun Microsystems for 9 years, the last 4 of which he managed the e-commerce component of Sun's $3.5 billion supply chain. He is a popular speaker, lecturing on ECM issues throughout the U.S. and around the world. More detail on Mr. Levy.